SRINAGAR: Lieutenant Governor Manoj Sinha interacted with citizens who had filed complaints on JKIGRAMS, during “LG’s Mulaqaat”- Live Public Grievance Hearing programme, at the Civil Secretariat.
Interacting with the people, concerned Deputy Commissioners, and Senior Superintendents of Police through Video Conferencing, the Lt Governor took an appraisal of the action taken on the grievances received from the citizens.
“The administration represents the aspirations of all the citizens and every section of our vibrant society. Time-bound delivery of services, prompt and effective redressal of grievances form the core of administration’s development initiatives,” the Lt Governor said.
The Lt Governor directed the Deputy Commissioners to constructively engage with citizens, prioritize the concerns of the poor and needy and resolve all issues in a transparent manner.
For the maintenance of parks and other such public properties, we also seek the participation of residents. We are committed to the goal of providing a better quality of life to our citizens and community participation would play a key role in the cleanliness of parks and public spaces, he added.
The Lt Governor also took a strong note of fake complaints on JKIGRAMS.
“This practice needs to be stopped. The platform is meant for providing hassle-free public services and to identify deficiencies, if any, to achieve the objective of people-centric governance. Through public outreach programmes, we need to sensitize and encourage people to file genuine grievances for more,” he said.
Later, the Lt Governor chaired a meeting to review arrangements by District Administrations for the Eid-ul-Adha festival and Shri Amarnath Ji Yatra.
Traffic is a major issue particularly in Ramban, Anantnag and Udhampur, especially Ramban being the most vulnerable area. A comprehensive traffic plan should be executed to ensure seamless traffic movement during the Shri Amarnath ji Yatra, the Lt Governor said.
Deputy Commissioner Ramban and SSP Ramban briefed the chair on the condition of critical stretches and the contingency route being identified to divert the traffic.
IGP Traffic also informed the chair that bottlenecks have been identified and viable solutions are being explored for smooth traffic movement during the yatra period.
Ms Rehana Batul Commissioner/Secretary, Public Grievances conducted the proceedings of the LG’s Mulaqaat.
Sh R K Goyal, Additional Chief Secretary, Home Department; Dr Mandeep Kumar Bhandari, Principal Secretary to Lt Governor; Administrative Secretaries; Divisional Commissioners, Deputy Commissioners, SSPs, HoDs, and other senior officers were present during the interaction, in person, and through virtual mode. (GNS)
