KL Report

SRINAGAR

NN Vohra, Governor, Wednesday asked Chief Secretary, to issue directions to all Administrative Secretaries and Heads of the Government Departments to notify specified dates/time when they shall hear complaints and grievances of the public at large and, thereafter, ensure expeditious redressal thereof, an official statement said. “They should also establish a mechanism for monitoring the disposal of all complaints. The Calender for hearing grievances should be widely disseminated and publicised.

 The Governor has already directed all the concerned Administrative Secretaries to ensure efficient, transparent and responsive functioning of the Public Service delivery System under their charge,” the statement said.

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