To ensure prompt redressal of grievances received from the public, Governor N.N. Vohra chaired a meeting with all concerned officers to review the functioning of the State Government’s Grievance Cell and the current status of the complaints lodged online by the general public on www.jkgrievance.in.
Consequent to the review meeting, in which the Raj Bhavan Secretariat Officers were also involved, Governor has directed that an immediate notice should be issued to inform the public that they should continue to register their complaints and grievances online at the State Government’s web portal, “JKgrievance.in”, which is being maintained both at Jammu and Srinagar.
Governor has further decided that while his Secretariat shall watch the progress of enquiries/investigations he shall personally monitor all grievances/complaints to ensure that they are timely and fruitfully dealt with.
Principal Secretary to Governor has stated that any member of the public, who has any complaint/grievance should feel free to register his complaint online at www.jkgrievance.in or dial Toll-Free Nos: 18001807004, 18001807005 and 18001807007.