SRINAGAR: In a significant step towards enhancing banking convenience, J&K Bank has unveiled nine Cash Recycler Machines (CRMs) in Jammu, drawing a large crowd of valued customers, local traders, and residents.
The e-inauguration of the CRMs took place at the Zonal Office Jammu, with Sunit Kumar, the Bank’s General Manager & Divisional Head (Jammu), leading the ceremony. Also present were Rajesh Dubey, Zonal Head (Jammu), Vinod Kumar Sharma, DGM, and other senior officers of the Bank. The newly commissioned CRMs are located at Residency Road, JDA Complex Janipur, Shalimar Road, Gandhi Nagar, Prem Nagar Sarwal, Fruit Complex, Moti Bazar, Dansal, and Jourian.
During the event, GM Sunit Kumar expressed the Bank’s commitment to customer convenience and the growing focus on secure, swift digital, and alternative banking channels. He stated, “Commissioning of these nine CRMs in Jammu during a single day is the Bank’s statement of commitment towards customer convenience and growing emphasis on secure, swift digital and alternate channels of banking.”
He further added, “While the bank leads in offering digital services to its customers, it’s our constant endeavor to upgrade our digital offerings and infrastructure to meet the ever-growing expectations of the customers. The newly installed CRMs will serve the dual purpose of deposits and withdrawals simultaneously.”
GM Sunit Kumar also announced that J&K Bank is introducing an upgraded version of its mobile banking service. “Besides being more feature-rich and user-friendly, the service will be able to handle peak volumes of transactions smoothly. Similarly, the Bank is upgrading its other services like UPI and e-banking to bring more comfort to its customers.”
Encouraging customers to embrace the Bank’s various digital services, he advised them to increase their usage of cards for cashless transactions, such as payments through POS for offline spending and e-commerce platforms for online purchases.
Local residents present at the CRM sites praised the Bank’s management for introducing these self-serving terminals that not only dispense cash but also facilitate cash deposits. A local trader at one of the e-inaugurated CRM sites expressed their gratitude, saying, “We had to wait in queues at the branch for depositing cash, and that too during business hours. Now we can deposit or withdraw cash as and when required. J&K Bank has truly added convenience to our business and banking.”