SRINAGAR: Managing Director Jammu Power Distribution Corporation Limited (JPDCL) Shiv Anant Tayal on Friday chaired a meeting regarding the installation of smart meters in Jammu and the issues faced by people.
At the onset, MD JPDCL directed the engineers and project implementation agency to address all issues regarding smart meter installation on a priority basis and mitigate the problems faced by the people.
He asked the engineers to depute linemen and meter reading staff along with the smart meter installation team to educate people about the benefits of smart meters and ensure that installation work is carried out smoothly without any flaws and issues.
The senior officials of JPDCL apprised the Managing Director regarding the delay in billing after the installation of smart meters. The MD JPDCL issued on-spot instructions to the Project implementation agency and private vendors to ensure timely billing failing which action shall be initiated against the vendors.
He also directed the project implementation agency to ensure the replacement of all the damaged smart meters in the next one week.
The MD JPDCL also directed the concerned engineers to immediately set up Helpline numbers for the resolution of smart meters-related complaints at the Sub-divisional level. The phone numbers notified for various areas are 9419185576 ( Vishal Anand) for Gandhi Nagar, Trikuta Nagar, Channi areas, 9419182220 ( Ashutosh Sharma) for Greater Kailash, Digiana, Kunwani, Greater Jammu areas, 9622130283 ( Abhineet Gupta) for RS Pura and Mira Sahib areas and 9697581334 ( Lakhwinder Singh) for Bishnah and adjoining areas.
The Managing Director urged the general public to use star-rated gadgets and appliances at their homes to reduce monthly consumption and save electricity. He also urged the public to switch off the main switch while leaving their respective households since electricity is utilized by inverters and step-up transformers used by various households. (KNO)
