SRINAGAR: The Directorate of Colleges has launched JK_SIGMA, a mobile application of the Students Integrated Grievance and Messaging Application (SIGMA), aimed at providing students of government degree colleges in Jammu and Kashmir with a direct channel to submit grievances and receive official updates.
Director Colleges Dr Sheikh Ajaz Bashir released the application on Monday.
SIGMA has been available through the Directorate of Colleges website since June 2025, when the Higher Education Department launched the platform as part of its information and communication technology initiatives.
The platform currently has around 1.6 lakh students registered from 142 colleges across Jammu and Kashmir, the Directorate said.
The mobile application, available free on the Google Play Store, allows students to receive official bulletins from the Higher Education Department and their respective colleges, submit grievances and track their status until resolution. Students can also rate the response received to their complaints.
The bulletins can be accessed on the application even when the device is not connected to the internet, according to the Directorate.
The application also provides role-based access to college and Directorate officials, along with dashboards and alerts for grievances pending beyond the prescribed period.
The Directorate said the identity of a student submitting a grievance would not be disclosed to the concerned college without the student’s consent.
Colleges have been directed to verify student records on the Directorate portal, conduct awareness campaigns about the application and ensure that grievances received through SIGMA are addressed within two days.
