SRINAGAR: Lieutenant Governor Manoj Sinha on Saturday said that the overall disposal rate on JKIGRAMS has gone up to 97%, which underlines enhanced people’s institutional trust.

An official spokesman in a statement said that interacting with citizens through video conferencing during the ‘LG’s Mulaqaat’, a live public grievance hearing program at the civil secretariat, LG Sinha directed the Departments and District Administration to break the tendency of working in silos and adopt a proactive approach to resolve the Citizen’s grievance through coordination.

“Accessible and quality public services for every citizen is our priority.  We should not just reflect on present achievements but make efforts to create a robust system to shape the future, the Lt Governor told the officers.

Till now, 3,53,008 applications were received on JKIGRAMS and out of these, 3,43,484 have been resolved with the overall Disposal Rate of 97 percent, it was informed.

Addressing the issue of the non-availability of adequate health staff at a dispensary in the Dugga Arnas area of Reasi, the Lt Governor directed the Director of Health Services to conduct a comprehensive exercise on rationalization of the health staff in the region and submit a report within a week’s time.

On the grievance regarding overflow of sewage water during rainfall at old town Kishtwar, the ADDC briefed the chair that the matter has already been taken up with the Municipal Council and other concerned agencies, on which the Lt Governor directed the officials to adopt a preemptive approach to address such issues first hand.

The Lt Governor sought the action taken by the District Administration and the departments on the directions passed during the previous LG’s Mulaqaat.

He also appraised the District-wise status of the pendency in sanctioning of Old age and widow pension and other social welfare schemes.

Later, the Lt Governor reviewed the arrangements made by Departments and District Administrations for Gandhi Jayanti and the preparations ahead of the major events on 1st and 2nd October.



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