SRINAGAR: The Bharat Sanchar Nigam Limited landline subscribers of Poshpora and Kunan villages of north Kashmir’s Kupwara district said their landline services were defunct for the past four months.
A delegation of BSNL customers led by Aabid Qadri told Kashmir Life that for past four months landlines at Poshpora and Kunan villages of Trehgam tehsil are not functioning.
Aabid said the cables were damaged by the Roads and Buildings Department (R&B) during road widening work on the Kupwara –Trehgam road. However, despite repeated complaints, BSNL authorities are letting their customers suffer by not making any effort to repair the cables.
“Our landline services are defunct for the past four months. We have time and again apprised the BSNL authorities about our grievance, but each time they make hollow promises. On the ground nothing has been done all these months,” said Rameez Raja, a subscriber.
“Scores of inhabitants are suffering due to the lackadaisical approach of the BSNL employees,” said Javid Ahmad Shah, another subscriber.
The residents urged General Manager BSNL to personally intervene in the matter and direct the ground staff to repair defunct landline connections at the earliest.