SRINAGAR: Lieutenant Governor Manoj Sinha engaged with the public and addressed their grievances during the “LG’s Mulaqaat” – Live Public Grievance Hearing programme at the Civil Secretariat on Thursday.

The Lt Governor requested updates on complaints received via the JKIGRAMS portal and sought action reports on public outreach programmes from the respective Administrative Secretaries, Deputy Commissioners, and senior officials.

He instructed officials to evaluate the effectiveness of public outreach initiatives and implement necessary measures to ensure efficient grievance redressal.

“All the initiatives must serve the common good and decisions must be implemented without fear or favour,” the Lt Governor said.

He impressed upon the officials to take dedicated measures and focus on strengthening both physical and social capital.

“We should strive to improve the public service delivery mechanism, quick resolution to public complaints, speedy and transparent implementation of welfare schemes to enhance capabilities of the citizens,” the Lt Governor observed.

Addressing the grievances received from the citizens, the Lt Governor passed explicit directions for the rationalization of teachers, especially in schools located at far flung areas. “No Single Teacher School” across Jammu Kashmir should be ensured, he said.

He further directed for effective functioning of borewells and handpumps, besides strengthening the power transmission and distribution infrastructure and addressing the issues of LT Network and loose hanging electric wires.

Deputy Commissioners were instructed to ensure that areas that require necessary intervention as far as power infrastructure is concerned are covered under the Revamped Distribution Sector Scheme (RDSS).

 

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